Last Updated: February 17, 2026
These Terms of Use ("Terms") constitute a legally binding agreement between you and Palm Delivery Innovations QOZB, LLC ("Moverr," "we," "us," or "our") governing your access to and use of the Moverr website, mobile application, and related services (collectively, the "Service").
By accessing or using our Service, you agree to be bound by these Terms. If you do not agree to these Terms, you may not access or use the Service. These Terms apply to all users of the Service, including shippers, carriers, and visitors.
Moverr is an online marketplace platform that connects shippers (individuals and businesses seeking to ship items) with carriers (licensed transportation providers) for on-demand, long-distance, white-glove shipping services. Moverr facilitates transactions between shippers and carriers but is not a party to the shipping contract between shippers and carriers.
Moverr provides a platform for:
To use our Service, you must:
To access certain features, you must create an account. You agree to:
Carriers must provide accurate information including DOT number, insurance details, and other required documentation. We reserve the right to verify carrier credentials and may suspend or terminate accounts that provide false or incomplete information.
You agree not to:
Shippers agree to:
Carriers agree to:
When a shipper accepts a carrier's quote, a binding contract is formed between the shipper and carrier. Moverr is not a party to this contract and is not responsible for the performance of shipping services.
Moverr processes payments on behalf of shippers and carriers. Shippers authorize us to charge their payment method for shipping fees and platform fees. Carriers authorize us to receive payments and distribute funds according to our payout schedule.
Moverr charges platform fees for use of our Service. Fees are disclosed before you complete a transaction. Fees are non-refundable except as required by law or as specified in our refund policy.
If you have a dispute regarding a payment, you must contact us within 30 days of the transaction. We will investigate disputes in good faith and make determinations based on available information.
Refund and cancellation policies are set forth in our cancellation policy. Refunds may be subject to processing fees and may take several business days to process.
Carriers are required to maintain adequate insurance coverage. Carriers are solely responsible for any damage, loss, or injury that occurs during transportation. Moverr does not provide insurance coverage for shipments.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, MOVERR SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS OR REVENUES, WHETHER INCURRED DIRECTLY OR INDIRECTLY, OR ANY LOSS OF DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES.
MOVERR'S TOTAL LIABILITY SHALL NOT EXCEED THE AMOUNT OF FEES YOU PAID TO MOVERR IN THE TWELVE MONTHS PRIOR TO THE CLAIM.
Disputes between shippers and carriers are the responsibility of the parties involved. Moverr may provide dispute resolution assistance but is not obligated to do so and is not responsible for resolving disputes.
The Service and its original content, features, and functionality are owned by Moverr and are protected by international copyright, trademark, patent, trade secret, and other intellectual property laws.
You may not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, or transmit any of the material on our Service without our prior written consent.
You retain ownership of any content you post, upload, or submit to the Service ("User Content"). By posting User Content, you grant Moverr a worldwide, non-exclusive, royalty-free, perpetual, irrevocable license to use, reproduce, modify, adapt, publish, translate, and distribute your User Content for the purpose of operating and promoting the Service.
You represent and warrant that you own or have the necessary rights to grant the license above and that your User Content does not violate any third-party rights.
You may terminate your account at any time by contacting us or using account deletion features in your account settings.
We may suspend or terminate your account and access to the Service immediately, without prior notice, if you violate these Terms, engage in fraudulent activity, or for any other reason we deem necessary to protect the Service or other users.
Upon termination, your right to use the Service will immediately cease. Provisions of these Terms that by their nature should survive termination will survive, including ownership provisions, warranty disclaimers, and limitations of liability.
These Terms shall be governed by and construed in accordance with the laws of the State of Texas, without regard to its conflict of law provisions.
Any dispute, controversy, or claim arising out of or relating to these Terms or the Service shall be resolved through binding arbitration in accordance with the rules of the American Arbitration Association. Arbitration shall take place in Austin, Texas. You waive any right to a jury trial and to participate in a class action lawsuit.
The arbitration requirement does not apply to claims for injunctive or other equitable relief, or to claims that qualify for small claims court.
You agree to indemnify, defend, and hold harmless Moverr, its officers, directors, employees, agents, and affiliates from and against any claims, liabilities, damages, losses, and expenses, including reasonable attorneys' fees, arising out of or in any way connected with:
THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.
MOVERR DOES NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, SECURE, OR ERROR-FREE, OR THAT DEFECTS WILL BE CORRECTED.
We reserve the right to modify these Terms at any time. We will notify you of material changes by posting the updated Terms on this page and updating the "Last Updated" date. Your continued use of the Service after such changes constitutes acceptance of the modified Terms.
These Terms, together with our Privacy Policy and Cookie Policy, constitute the entire agreement between you and Moverr regarding the Service.
If any provision of these Terms is found to be unenforceable, the remaining provisions will remain in full effect.
Our failure to enforce any right or provision of these Terms shall not constitute a waiver of such right or provision.
You may not assign or transfer these Terms or your account without our prior written consent. We may assign these Terms without restriction.
If you have questions about these Terms, please contact us:
Palm Delivery Innovations QOZB, LLC
4901 E Cesar Chavez Street
Austin, Texas 78702
Email: info@moverr.com